Financial
Services:
Consumers have heightened their concern about the security
of their personal and financial information. Broadcast
and print media have reported an increasing number of
security breaches and cases of stolen identity, such that
the public is now skeptical about using on-line web services
for banking and other electronic services that require
credit card information. Agents E Staff offers an additional
SMS and email communication tool to meet the security
needs financial service companies have in communicating
with their customers. Mass messaging to keep customers
alert and aware will build trust, which will restore confidence
in the financial institution they are dealing with. It
shows customers that their financial institution cares
about them and will protect their identity. Agents E Staff plans
to develop a special application, based on its proven
FamilyFirst Alerts proprietary technology, to meet the
specific needs of the Financial Services community and
develop this market segment.
Healthcare
Solutions:
Agents E Staff has developed 3n, which has the communication
versatility of FamilyFirst Alerts described above. The
need to communicate with staff, emergency services, other
health care facilities, government officials and others
is critical in a disaster situation. Medical facilities
need to know how many estimated patients will be sent
to their facility so they can coordinate staff and supplies
and, as is often the case, divert patients to other facilities.
Open lines of communication become critical, so that emergency
services personnel know where to send patients. Coordination
of all services is necessary to minimize loss of life
and property.
Utility
and Energy Alerts:
Utility and energy companies provide services that the
public takes for granted. In a disaster, these services
are often interrupted, sometimes for a long period of
time. The public needs to know what the situation is and
what to do. Agents E Staff’s S.A.F.E. application has the
same versatility of communication as FamilyFirst Alerts.
This SMS solution has the capacity to reach a mass population
with critical information. Even small interruptions in
service can be explained via SMS notification. A simple
SMS notification will build consumer confidence in the
Company that provides the service that was interrupted,
and demonstrate that the Company cares about its customers.
It builds image and brand for the utilities.
General
Business Solutions:
Communication is the lubricant of business. With the exception
of face-to-face communication, all businesses seek out
the most effective, reliable and cost efficient method
available, which includes land line telephone, cell phone,
email, pager and fax. Agents E Staff plans to add several business
applications, based on their FamilyFirst Alerts proprietary
technology, to make mass messaging an important additional
communications tool for the business community.
There
are many categories of urgent, high importance messages
people would like to receive. Intrusion and fire alarm
notification for both homes and businesses. Network intrusion
notification for businesses, Traffic alerts, Airline delay
alerts, Hospitality industry customer service messages.
Agents E Staff’s opportunity and challenge will be to identify,
test, and launch services within the highest value vertical
market segments available and to manage the growth and
unique needs of each segment.
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